All Systems Operational
Merchant Center Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Merchant API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Merchant API (GraphQL) - Current Response Time ?
Fetching
Management API - Current Response Time ?
Fetching
Merchant Center - Current Response Time ?
Fetching
Past Incidents
Feb 12, 2025

No incidents reported today.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025
Resolved - The issue has been mitigated.

We identified the root cause as a change made by our domain provider. The DNS servers for commerce.services—which we use for image hosting—were unexpectedly reset.

The DNS configuration has been restored, and the changes have now propagated to most clients.

In the near future, we will introduce geins.media as the new domain for image hosting for customers who are not using their own domain. We will send out separate information about this change.

Jan 29, 14:54 UTC
Investigating - Some of our customers currently experience problems with loading images from our image service. We are investigating.
Jan 29, 13:23 UTC